Project Description

Public Hospital

Stainless Steel Scratch Removal


The pristine lifts of a newly renovated Regional health care facility were vandalised with scratching immediately at opening. The damage made the facilities look untidy, uncared for, causing uncertainty and impacting the perception that patients, staff and visitors had of the facility.


GlassProtech proposed a maintenance solution where the existing scratch-damage was removed and the lifts were protected from future vandalism.


The removal of the unattractive scratches from the stainless steel panels in the lifts made them look as new, and the additional protective layer ensured that the future maintenance would be cost-efficient and quick.


GlassProtech was approached by a large New Zealand hospital that had a significant scratch vandalism issue – their lifts were scratch-tagged on the day they re-opened. Our proposal was a maintenance solution for the lifts that by then, had 50% of all the five lifts surfaces, tagged.

A programmed maintenance schedule was put in place, which took into consideration the restricted confines of the hospital environment. GlassProtech began with the removal of the vandalism damage and rejuvenation of the Stainless-Steel finish of 39 stainless panels in the five lifts. Our proprietary protective clear sacrificial film was then applied to protect the lifts surfaces from further damage. This film uses a “Clean Peel’ technology that allows it to be removed leaving no residue (also no need for smelly solvents to remove glue), making for a quick and easy replacement should the sacrificial surface protection get scratched again.

An added benefit of the GlassProtech protection system, was the ease with which contract cleaners could maintain the lifts. Often, it’s hard to leave a streak-free finish on the typical #4 brushed stainless grain structure, but the application of the sacrificial protective layer, makes this chore a breeze.

The overall cost to rejuvenate and protect the vandalised surfaces of an entire lift, totalled less than the cost of replacing a single set of stainless door panels. If the new lifts had GlassProtech sacrificial film applied prior to being put into service, the cost of maintaining against this vandalism would have been negligible.